Thursday, 09 September 2010
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Solutions & Products Public Safety Call Processing Vesta SL 100
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Call Center Applications |
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As the market leader in full-circle security and communications, PlantCML offers the most comprehensive portfolio of solutions and services available for public safety, federal/DoD and corporate environments.
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Key Benefits
- Highly flexible program
- Customizable solution for call takers
- Robust CTI application
Key Features
- The call hold feature allows a call taker to hold a connection
- Supports alternative location information providers from a single enhanced ALI Service
- Complies with federal requirements for Multi-Level Precedence Preemption (MLPP)
- Traceable call history provides information about previous calls with the same calling number
