NENA 2009
The results are in and NENA 2009 was a success! Without you and your continual support of NENA, the conference and trade show would not have run as smoothly as it did. Our newly designed booth was revealed to a very busy trade show - we hope you had the chance to stop to see our latest solutions and services that were demonstrated. PlantCML was honored to participate in a number of educational sessions, the NG9-1-1 Integration Demonstration, the Tuesday General Session: Our World of Tomorrow, as well as a number of other NG opportunities.

What's next? Be Sure to Visit us (Booth #1400) at APCO's 75th Annual Conference and Expo in Las Vegas from August 16 - 20.

Managed Services - Enhanced System Protection for Critical Call Centers
Modern, fast-paced call center operations require agency personnel to focus exclusively on the public safety needs of their constituents. In today's environment of shrinking budgets and overstretched work schedules, fewer agencies can spare the technical personnel to manage their systems on a full-time basis. Couple this with an interconnected world teeming with external threats and ask yourself, can you really afford to go it alone?

Service Management Center
PlantCML's Service Management Center (SMC), our state-of-the-art technical nexus supporting Managed Services operations, is staffed around the clock actively monitoring customer sites, since issues rarely arrive on a 9-to-5 schedule. Comprehensive data protection includes geographic redundancy with mirrored sites in California and Tennessee. Biometric access controls protect sensitive data and secure high-speed connections to firewalled customer installations provide controlled access for ongoing issue detection and resolution.

Detect Potential Issues before they Impact Service
Managed Services are designed to work together to provide maximum protection to your critical systems. Services can be deployed either individually or in combination with one another to meet your specific needs.

• Monitoring & Response
  • Proactive remote monitoring of key systems to help avert a failure combined with a comprehensive response plan should a failure become inevitable
• Patch Management
  • Automatic deployment of pre-tested and certified operating system patch updates
• Virus Protection
  • Automatic distribution of anti-virus definition updates for detection and removal of viruses, Trojan horses, worms, and dangerous spyware
• Disaster Recovery
  • Automatic data backups and real-time snapshots of remotely monitored systems quickly restore workstations and servers in case of externally-caused catastrophic failure

Visit Our New plantcml.com Website
On June 29^th, the NEW  plantcml.com website was launched providing visitors with the most up-to-date information on our solutions showcase and services. The new look and feel will be sure to make your next visit to plantcml.com an easy and rewarding experience.

New Technologies, New Techniques: Preparing for NG9-1-1
You are invited to attend this FREE webinar

With NG9-1-1 on the horizon, emergency communications are on the brink of transformative change. Is your 9-1-1 center ready? Join PlantCML and NICE for a webinar on July 15 at 12:00 p.m. EDT.

• Explore the impact of emerging emergency communications on everything from real-time call handling to post-incident investigations
• Learn three things you can do today to get ready for NG9-1-1
• Get a first hand look at new technologies & techniques to transform your "voice centric" 9-1-1 center into a true C4 (Command, Control, Communications, and Computing) center

Event information:
      Topic: New Technologies, New Techniques ­ Preparing for NG9-1-1
      Date: Wednesday, July 15, 2009
      Time: 12:00 pm, Eastern Daylight Time (GMT -04:00, New York)

ARRA Funding Information
Learn how to apply for funds available under the ARRA Public Safety Grant Application Materials through EDA. All you have to do is complete the application and submit. Funding is available through June 30, 2010. Don't let this valuable pool of dollars pass you by!