ORION ARIES. Map-centric Computer-Aided Dispatch (CAD) for faster emergency response

Today’s mission-critical call centers face ever-increasing challenges. Incidents of all types must be responded to rapidly and efficiently. Delays, or even worse, errors can put a life at risk. Simultaneously budgets are tight and the overflow of complicated technology sometimes overwhelms the user with data in place of useful information. Enter ORION ARIES (Automated Resource Incident & Event Solution), a cost-effective Computer-Aided Dispatch (CAD) solution.

Through an intuitive user interface, this map-centric application delivers incident data directly to the desktop. Call takers can track every resource, view premise history, access supplemental information (e.g., unit recommendations, SOPs, HAZMAT instructions). Information is provided on demand, operator performance is instantly enhanced and response capabilities are dramatically improved.

ORION ARIES offers such standard features as duplicate call detection, multiple incident display and browser-based reporting. Its modern, multi-tier architecture accommodates integration with third-party software, including ESRI-based shape files. ORION ARIES can be deployed with existing PlantCML VESTA systems, further reducing support costs and eliminating the need for additional equipment.

Ease of use and integration make ORION ARIES the ideal CAD for mission-critical environments. This is especially true for small- to medium-size operations seeking to expand their response capabilities with limited resources. PlantCML customers nationwide will attest to ORION ARIES system flexibility, affordability and reliability.

ALSO AVAILABLE:

ORION ARIES Advisor
A comprehensive, web-based Management Information System (MIS) that takes incident management to the next level. It allows personnel to view agency workload resources in real-time, monitor pending events and retrieve unit and incident summaries.
 

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