Industry leader PlantCML offers organizations of all types and sizes comprehensive crisis communications and response technologies. Among our full-circle security and communications portfolio are widely deployed and routinely proven notification solutions and services and interactive voice response systems.
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| » TRANSPORTATION & LOGISTICS
To serve the critical and routine communications needs of the transportation and logistics industry, we offer notification solutions and services, as well as interactive voice response technology. Using either or both, companies of every size are better positioned to react to business contingencies or manage day-to-day interaction with suppliers, retailers, customers and others. |
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| » UTILITIES
For public utilities, communication is key to addressing customer needs in times of crisis and every day. For this reason, we offer electric, gas and water providers powerful, yet affordable notification solutions and services and interactive voice response technology. These applications rapidly assemble work crews, geographically alert local residents of potential hazards, and automatically provide callers general account information. |
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| » EDUCATION
In light of recent events, today’s K-12 and higher learning institutions face a number of unique challenges in meeting student needs and ensuring public safety. For this reason, we offer comprehensive, yet affordable notification solutions and services and interactive voice response technology. Proven to augment critical or routine communications strategies, these applications provide students, faculty, parents and others the information they need when they need it. |
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| » HEALTH CARE
In the health care industry, emergencies are an everyday occurrence. Consequently, hospitals, treatment centers and other medical facilities must be continually prepared to meet patient needs and ensure everyone’s safety. Knowing communication is critical in both these areas, we offer health care organizations notification solutions and services and interactive voice response technology. These systems automate communications with both personnel and patients, helping you meet JCAHO requirements and improve day-to-day operations. |
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| » FOOD & BEVERAGE
In the food and beverage industry, product quality and customer service are of utmost concern. Yet these standards can be negatively impacted by contamination, recalls, shipping delays and location closures. To facilitate communication within companies and across the supply chain, we offer powerful, yet affordable notification solutions and services and interactive voice response technology. Providing full automation of critical and routine communications procedures, these applications improve your organization’s ability to react to contingencies or manage day-to-day interaction with employees, distributors, retailers and consumers.
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| » OIL & CHEMICAL
For oil and chemical companies, maintaining production levels while ensuring employee safety is critical. So too is protecting the communities in which these facilities operate. For these reasons, we offer operations powerful, proven notification solutions and services and interactive voice response technology. These systems deliver full automation of critical and routine communications procedures, enabling you to easily alert local residents of potential safety hazards or rapidly assemble key personnel.
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| » FINANCE
Today’s financial industry is more complex and unfortunately, more unpredictable than ever. To serve the critical and routine communications needs of these organizations, we offer notification solutions and services and interactive voice response technology. Using either or both, companies of every size are better positioned to react to business contingencies or manage day-to-day interaction with management, employees, customers, shareholders and others. |
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| » COMMERCIAL CALL CENTERS
To better meet the needs of those they serve, hundreds of commercial call centers rely on our interactive voice response (IVR) technology.These solutions automate routine inquiries, such as account balance and appointment scheduling, freeing customer service agents to assist those who require personal assistance. |
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Solutions & Products 