We are proud to offer federal agencies, military bases and other government organizations comprehensive, proven applications for improving crisis communications and response. From CTI-based call-taking platforms to mass notification technology, our offerings are aiding in public safety and homeland defense initiatives worldwide.
JITC CertificationDepartment of Defense (DoD) Joint Interoperability Test Command (JITC)
PlantCML provides products and solutions certified by the US Defense Department Joint Interoperability Test Command (JITC). JITC certification ensures products are secure, operate optimally in a multi-vendor environment, deliver exacting levels of performance under duress and offer other unique features and functionality required for national security.
The Defense Information System Agency (DISA) is responsible for certifying that all Defense Department C4I systems are interoperable. Specifically, DISA Joint Interoperability Test Command (JITC)* certification is required for all voice networking equipment connecting to the U.S. Department of Defense core network. In December 2002 this requirement became law with the signing of Public Law 107-314, PDF SEC 353 (S348/H354).
PlantCML is a leader in providing JITC-certified products and solutions. For more information on JITC, click here.
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| » CALL PROCESSING
Our industry renowned VESTA and Sentinel workstations provide call takers full, on-screen control of both wireline and wireless calls, facilitating fast and efficient emergency response. Both applications include a number of standard and advanced PBX features, offer a full range of ACD, ANI/ALI, IP-connectivity and VoIP capabilities, and deliver fault-tolerant redundancy. No matter the number of positions or volume of calls, every command post can benefit from the command and control provided by our next-generation call processing solutions.
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| » NOTIFICATION SOLUTIONS AND SERVICES
For command and control operations, the ability to communicate quickly is essential to coordinating response efforts. This is particularly true in situations, such as fires, inclement weather and security threats, where department heads, high-ranking officials, base commanders and personnel must be alerted and/or mobilized for action. Automating critical or routine communications procedures, PlantCML’s notification solutions and services rapidly disperse event-related information or instruction, assemble critical teams, gather necessary feedback and more. |
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| » CAD & MAPPING
In the mission-critical environment, the ability to share information and coordinate resources is vital. By adding our incident and records management solutions to VESTA or Sentinel workstations, command posts can expedite emergency response and improve operational efficiencies. These fully integrated applications include CAD, records management and field reporting, representing some of the most sophisticated, reliable and widely used technologies in public safety.
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| » DATA MANAGEMENT & ANALYTICS
Managing data is a necessary, but sometimes overwhelming task, especially when call volumes are high and resources are limited. We offer a full range of solutions designed for the tracking and reporting of call, call taker and call center data, as well as real-time monitoring and ANI storage. Widely used, these comprehensive MIS offerings are highly beneficial, cost-effective additions to any command post. |
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Solutions & Products 