The Virus Protection service provides anti-virus software and virus definition updates to Windows-based PlantCML servers and workstations. Even though many emergency call center deployments are self-contained networks without an Internet connection, their networks are still vulnerable to viruses. Virus protection minimizes risks from micro-drives, CDs and other media. Virus protection (and a high-quality firewall) should be a requirement for any emergency center that is considering connecting to the Internet or to multiple networks.

PlantCML’s Virus Protection Solution Includes the Following Key Benefits:

• PlantCML continuously certifies its products with the Virus Protection solution.

• The Managed Services team deploys all virus definition updates.

• The Managed Services web site tracks and reports on successful deployments.

Understanding the Virus Protection system setup
The Virus Protection application suite is loaded onto the Console server by PlantCML System Staging. The Virus Protection client software is then deployed from the Console server to each PlantCML server and workstation at the call center. Once this deployment is completed, the Virus Protection service will be activated.

Understanding the Virus Protection update process
Virus definition updates are downloaded to the PlantCML SMC, which then distributes them to each emergency call center. The Virus Protection client applications will automatically check with the site’s Console Server to see if new updates are available, and download them as required.